Who we are
We are GameInfinite, LLC, an independent eCommerce business built to support gamers and eventually become an independent game development studio.
Our website address is: https://gameinfinite.com
We operate from the state of Oregon in the United States of America and manage all aspects of our campaigns, shipping, and customer support directly. Our infrastructure includes WooCommerce for storefront operations, Hostinger for secure hosting, and Omnisend for email communications.
If you have questions about this Privacy Policy or how your data is handled, please contact us here.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to our website—whether through product reviews, user profiles, or contact forms—you should avoid including embedded location data (such as EXIF GPS metadata). This data is often automatically stored by smartphones and cameras and can reveal the precise location where the image was taken.
Please note:
• Publicly accessible images on our site may be downloaded and analyzed by other visitors or third parties.
• Embedded metadata (including GPS coordinates, device information, and timestamps) can be extracted using standard tools, potentially compromising your privacy.
• We do not automatically strip EXIF data from uploaded images. It is your responsibility to ensure that sensitive metadata is removed before uploading.
If you are concerned about privacy, we recommend using image editing tools to remove location data prior to submission. For more information on how to do this, please refer to your device’s photo settings or metadata removal tools.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We respect your privacy and only share your personal data with trusted third parties when necessary to operate our business, fulfill your orders, and communicate effectively. These include:
• Email Marketing Provider (Omnisend)
We use Omnisend to manage our email newsletters, promotional campaigns, and transactional messages. When you subscribe to our mailing list or make a purchase, your email address and relevant engagement data may be shared with Omnisend to deliver personalized communications. Omnisend is GDPR-compliant and maintains strict data protection protocols.
• Payment Processors
Your payment information is securely handled by third-party processors such as Stripe, PayPal, or others we may use. We do not store or directly access your full payment details.
• Shipping and Fulfillment Partners
To deliver your orders, we share necessary information (such as your name, address, and contact details) with shipping carriers and logistics providers.
• Website Hosting and Analytics Providers
Our website is hosted on Hostinger, which may process technical data (e.g., IP address, browser type) to ensure site performance and security. We may also use analytics tools to understand user behavior and improve our services.
• Legal and Regulatory Authorities
We may disclose your information if required by law, court order, or to comply with legal obligations, including fraud prevention or dispute resolution.
We do not sell or rent your personal data to third parties. All data sharing is governed by strict confidentiality and data protection agreements.
How long we retain your data
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, operational, and security requirements. Specific retention periods vary depending on the type of data and how it was submitted:
Comments and Reviews
If you leave a comment or product review, the content and its associated metadata (such as IP address and browser user agent) are retained indefinitely. This allows us to:
– Automatically recognize and approve follow-up comments
– Maintain transparency and continuity in product feedback
– Detect spam or abuse patterns
Registered User Accounts
For users who register on our website (if applicable), we store the personal information provided in their user profile. This includes:
– Name, email address, and optional profile details
– Order history and saved preferences
– Newsletter subscription status
Registered users can:
– View, edit, or delete their personal information at any time (except for their username)
– Request account deletion or data export via our contact form
Website administrators can also view and edit user profiles to assist with support or account recovery.
Order and Transaction Data
We retain order-related data (including billing/shipping details and purchase history) for a minimum of 6 years to comply with tax, accounting, and fraud prevention regulations. This includes:
– Order metadata
– Payment confirmation
– Fulfillment records
Newsletter and Marketing Data
If you subscribe to our newsletter or engage with marketing campaigns (via Omnisend), your email and engagement data are retained until:
– You unsubscribe or request deletion
– We deactivate inactive contacts after a defined period
You may opt out at any time using the unsubscribe link in any email or by contacting us directly.
Security and Legal Logs
We may retain server logs, security audit trails, and access records for up to 12 months to monitor site integrity, detect unauthorized access, and comply with legal obligations.
What rights you have over your data
You have full control over your personal data, and we respect your rights under applicable privacy laws. Depending on your location, you may have the following rights:
– Access
You can request a copy of the personal data we hold about you.
– Correction
You can ask us to correct or update inaccurate or incomplete information.
– Deletion
You can request that we delete your personal data, subject to legal or operational retention requirements (e.g., for tax or fraud prevention).
– Objection and Restriction
You can object to certain types of data processing or ask us to restrict how we use your data.
– Data Portability
You can request a copy of your data in a structured, machine-readable format for transfer to another service.
– Withdraw Consent
If you’ve given us consent (e.g., for marketing emails), you can withdraw it at any time by clicking “unsubscribe” in any email or contacting us directly.
– Lodge a Complaint
If you believe your rights have been violated, you may have the right to file a complaint with a data protection authority in your region.
To exercise any of these rights, please contact us at gameinfinite.com/contact. We may need to verify your identity before processing your request.
Where your data is sent
Your personal data may be transferred to and processed by third-party services located outside your country of residence. These transfers are necessary to operate our website, fulfill orders, and communicate with you effectively. Specifically:
– Email Marketing (Omnisend)
When you subscribe to our newsletter or interact with our campaigns, your data (such as email address, engagement metrics, and preferences) may be sent to Omnisend’s servers, which may be located in the United States or the European Union. Omnisend complies with GDPR and other international data protection standards.
– Web Hosting (Hostinger)
Our website is hosted by Hostinger, which may store and process technical data (such as IP addresses, browser information, and error logs) on servers located in various international data centers. Hostinger implements security measures to protect your data during transit and storage.
– Payment and Fulfillment Partners
To process payments and ship orders, your data may be sent to payment processors (e.g., Stripe, PayPal) and shipping carriers. These providers may operate globally and are responsible for securing your data in accordance with their own privacy policies.
– Analytics and Performance Tools
We may use analytics services that collect anonymized usage data to help us improve site performance. These services may process data in regions outside your own, subject to their respective compliance frameworks.
We take steps to ensure that all data transfers are secure and compliant with applicable laws, including the use of encryption, access controls, and contractual safeguards.