Return Policy – GameInfinite, LLC
We strive to provide a smooth and transparent shopping experience. Please review our return policy below before placing your order.
No Returns on Trading Card Games
We do not accept returns on any trading card game products, including but not limited to:
- Pokémon
- Magic: The Gathering
- Flesh and Blood
- Sorcery: Contested Realm
- One Piece
- Star Wars Unlimited
- Sword Art Online
- Lorcana
- Other sealed or collectible card game items
This policy ensures product integrity and protects against tampering or value degradation.
Eligible Returns
For all eligible products:
- Return initiation must occur within 7 days of delivery to your shipping address.
- Items must be returned in the same condition as originally shipped—unopened, unused, and with all original packaging intact.
- Return shipping costs are the responsibility of the customer unless the order had issues due to our error (for example: wrong items shipped).
How to Initiate a Return
To begin a return, please contact our support team at gameinfinite.com/contact with:
- Your order number
- The item(s) you wish to return
- Reason for return
We’ll provide instructions and a return authorization if your item qualifies.